Refund policy

Refund Policy

Last Updated: July 27, 2026

At NUTS WORLD, customer satisfaction is our priority. Since we sell food products, we follow strict quality and hygiene standards.

Refund Eligibility

Refunds are only provided if:

* You receive a damaged or defective product.
* You receive the wrong product.
* The product is spoiled or unfit for consumption upon delivery.

To be eligible, you must contact us within 24 hours of receiving your order and provide:

* Your order number
* Clear photos of the product and packaging
* A brief description of the issue

Non-Refundable Items

Refunds will not be issued for:

* Change of mind after delivery
* Taste or personal preference
* Incorrect shipping address provided by the customer
* Products damaged due to improper storage after delivery

Refund Process

After reviewing your request, we will notify you of the outcome within 2 business days.

If approved, we will:

* Issue a full or partial refund to your original payment method, or
* Send a replacement product, depending on the situation.

Refunds are usually processed within 5–7 business days after approval. Processing time may vary depending on your bank or payment provider.

For Cash on Delivery (COD) orders, approved refunds will be transferred via UPI or bank transfer after receiving your payment details.

Order Cancellation

Orders may be cancelled before they are packed and dispatched. Once an order has been shipped, it cannot be cancelled.

For refund requests or any questions, please contact:

NUTS WORLD
📧 Email: mstraders4823@gmail.com
📞 Phone/WhatsApp: +91 7356294822

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Refund policy